Introduction

Welcome to LandGoose, operated by MOPIU, LDA. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered advertorial creation platform.

By using LandGoose, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

This policy applies to all users of our platform, including visitors to our website, registered users, and subscribers to our services.

Information We Collect

Personal Information

When you create an account or use our services, we collect:

• Account Information: Email address, password (encrypted), and profile details
• Billing Information: Payment method details, billing address, and transaction history
• Communication Data: Support tickets, feedback, and correspondence with our team
• Business Information: Company name, industry, and marketing preferences (if provided)

Content and Usage Data

To provide our AI-powered services, we collect:

• User-Generated Content: Text inputs, images, and materials you upload to create advertorials
• AI-Generated Content: Advertorials, headlines, and copy created using our platform
• Project Data: Templates used, creation dates, and project organization
• Usage Analytics: Feature usage, session duration, and platform interactions

Technical Information

We automatically collect certain technical data:

• Device Information: Browser type, operating system, and device specifications
• Network Data: IP address, location (city/country level), and connection details
• Performance Data: Page load times, error logs, and system performance metrics

How We Use Your Information

Service Provision

• Creating and managing your account
• Processing payments and managing subscriptions
• Generating AI-powered advertorial content based on your inputs
• Providing customer support and technical assistance
• Delivering platform updates and new features

Platform Improvement

• Analyzing usage patterns to enhance user experience
• Training and improving our AI models (using anonymized data)
• Identifying and fixing technical issues
• Developing new features and capabilities

Communication

• Sending important account and service notifications
• Providing customer support responses
• Sharing product updates and feature announcements (with consent)
• Conducting user research and feedback collection

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Here's what you need to know:

Essential Cookies

These cookies are necessary for our platform to function properly:

• Authentication Cookies: Keep you logged in during your session
• Security Cookies: Protect against unauthorized access and fraud
• Preference Cookies: Remember your settings and preferences

Analytics Cookies

We use analytics tools to understand how our platform is used:

• Usage Analytics: Track page views, feature usage, and user journeys
• Performance Monitoring: Monitor platform speed and identify technical issues
• A/B Testing: Compare different versions of features to improve user experience

Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Set preferences for different types of cookies
• Receive notifications when cookies are set

Data Sharing and Third Parties

We do not sell your personal information. We may share your data in the following limited circumstances:

Service Providers

We work with trusted third-party providers to deliver our services:

• Payment Processors: Stripe and other payment gateways for billing
• Cloud Infrastructure: Hosting and storage providers for platform operations
• AI Services: Third-party AI APIs for content generation capabilities
• Email Services: For sending notifications and customer communications
• Analytics Providers: For platform usage analysis and improvement

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect the rights, property, or safety of LandGoose, our users, or the public
• Investigate potential violations of our Terms of Service
• Prevent fraud, security breaches, or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. We will notify users of any such changes.

Data Security and Storage

Security Measures

We implement comprehensive security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access limitations and authentication requirements for our team
• Regular Audits: Ongoing security assessments and vulnerability testing
• Secure Infrastructure: Enterprise-grade hosting with robust security features
• Incident Response: Procedures for detecting and responding to security threats

Data Retention

We retain your information for as long as necessary to provide our services:

• Active Accounts: Data is retained while your account remains active
• Inactive Accounts: Data may be retained for up to 2 years after account closure
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Anonymized Data: Aggregated, non-identifying data may be retained indefinitely for analytics

Data Location

Your data is primarily stored in secure data centers within the European Union. Some service providers may process data in other regions, but always with appropriate safeguards.

Your Privacy Rights

You have several rights regarding your personal information:

Access and Portability

• Access: Request a copy of all personal data we hold about you
• Portability: Receive your data in a commonly used, machine-readable format
• Account Dashboard: View and manage your information through your account settings

Correction and Updates

• Profile Updates: Edit your account information and preferences at any time
• Correction Requests: Ask us to correct inaccurate or incomplete information
• Content Management: Modify or delete your created content and projects

Deletion and Restriction

• Account Deletion: Permanently delete your account and associated data
• Selective Deletion: Remove specific pieces of information or content
• Processing Restrictions: Limit how we use your data in certain circumstances

Communication Preferences

• Email Unsubscribe: Opt out of marketing communications (service emails may continue)
• Notification Settings: Control which notifications you receive
• Data Processing Objections: Object to certain types of data processing

To exercise these rights, contact us at hi@landgoose.com or use the privacy controls in your account settings.

Children's Privacy

LandGoose is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that we have collected information from a child under 16, we will delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hi@landgoose.com so we can take appropriate action.

International Data Transfers

As a service available globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers:

• EU-US Privacy Framework: Compliance with approved transfer mechanisms
• Standard Contractual Clauses: Contractual protections with service providers
• Adequacy Decisions: Transfers only to countries with adequate privacy protections
• Data Processing Agreements: Binding agreements with all data processors

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service features. When we make significant changes:

• We will notify you via email or platform notification
• We will update the "Last Updated" date at the top of this policy
• We will provide a summary of key changes
• Your continued use after changes constitutes acceptance of the new policy

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hi@landgoose.com
• Subject Line: "Privacy Policy Inquiry"
• Response Time: We aim to respond within 30 days

For data protection matters specifically related to EU users, you may also contact your local data protection authority.